1. Introduction

Welcome to De Hasse (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website [www.dehasseinteriordesign.co.uk] (the “Site”) or engage with us through other means.

2. Data controller

De Hasse Interior Design

Contact email: giselle@dehasse.co.uk
Phone: 07774 865391

We are the data controller for the purposes of UK data protection law.

3. What personal data we collect

We may collect and process the following categories of personal data:

  • Identity information: name, title, date of birth (if relevant)

  • Contact information: email address, telephone number, postal address

  • Professional information: company name, role, project details

  • Technical data: IP address, browser version, device type, operating system

  • Usage data: information about how you use our website (pages visited, links clicked, time spent)

  • Marketing and communications data: preferences in receiving marketing from us

4. How we collect your data

We collect personal data:

  • directly from you, when you contact us, sign up for our newsletter, request a quote, or via contact forms

  • automatically, via cookies and similar technologies when you use our Site

  • from third parties, for example social media platforms, if you engage with us there

5. Legal basis for processing

We rely on the following legal bases for processing personal data:

  • Contract: to perform our contract with you (e.g. to provide interior design services)

  • Legitimate interests: for example, to maintain and improve our Site, to communicate with you, or to protect our business

  • Consent: where you have given your consent (e.g. subscribing to newsletters)

  • Compliance with legal obligations: when required by law

6. How we use your data

We may use your personal data for:

  • delivering our services (project communications, scheduling, billing)

  • responding to your enquiries

  • updating you about our services, offers or promotions (where you have opted in)

  • improving our website and services

  • analysing usage of our Site to enhance user experience

7. Sharing your data

We may share your personal data with:

  • authorized third-party service providers (e.g. web hosting providers, marketing tools, payment processors)

  • professional advisors (legal, accounting)

  • law enforcement or other governmental bodies, if required by law

We require any third party to respect the security of your data and to treat it in accordance with the law.

8. Cookies and tracking

Our Site uses cookies and similar tracking technologies to collect usage data and remember your preferences. You have control over cookie settings and can opt in or out via your browser or via our cookie banner (if applicable).

9. Data security

We implement appropriate technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction.

10. Data retention

We will keep your personal data only for as long as necessary for the purposes outlined in this policy. Typical retention periods are:

  • Contact enquiries / leads: retained for [e.g. 2 years] after last contact

  • Client project records: retained for [e.g. 7 years] after project completion

  • Marketing consent data: until you withdraw consent

After these periods, data will be securely deleted or anonymised.

11. Your rights

Under UK law, you have the right to:

  • access your personal data

  • request correction of inaccurate or incomplete data

  • request deletion of your data (“right to be forgotten”)

  • object to processing, in certain circumstances

  • request restriction of processing

  • request portability of your data

  • withdraw consent at any time, if the processing is based on consent

If you wish to exercise any of these rights, please contact us at giselle@dehasse.co.uk.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe our processing violates the law.

12. International transfers

If your data is transferred outside the UK (or European Economic Area), we will ensure appropriate safeguards are in place (e.g. standard contractual clauses) to protect your data.

13. Changes to this Policy

We may update this Privacy Policy from time to time. We will publish any changes on this page and, if changes are significant, we will provide a more prominent notice.